Refund and Returns Policy

Effective Date: [7-6-2026]

Welcome to JobaCraft. By accessing or using our website (https://jobacraft.com/), you agree to comply with these Terms and Conditions.

1. General

JobaCraft provides handcrafted and related products for sale through our website. We reserve the right to modify products, prices, policies, and website content at any time without prior notice.

2. Orders

  • All orders are subject to availability and acceptance.
  • We reserve the right to refuse or cancel any order.
  • Customers must provide accurate billing and shipping information.

3. Pricing

  • All prices are displayed in the applicable currency.
  • Prices may change without notice.
  • Taxes and shipping charges may be added during checkout.

4. Intellectual Property

All website content, including logos, images, product descriptions, graphics, and text, is the property of JobaCraft and may not be copied, reproduced, or distributed without written permission.

5. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with website operations.
  • Submit false or misleading information.

6. Limitation of Liability

JobaCraft shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our products or website.

7. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where JobaCraft operates.

8. Contact

Email: info@jobacraft.com
Website: https://jobacraft.com/

Refund & Return Policy

At JobaCraft, customer satisfaction is important to us.

Return Eligibility

Customers may request a return if:

  • The product is damaged upon arrival.
  • The wrong item was received.
  • The item has a manufacturing defect.

To qualify for a return:

  • The request must be submitted within 7 days of receiving the product.
  • The item must be unused and in its original packaging.
  • Proof of purchase is required.

Non-Returnable Items

The following items cannot be returned:

  • Customized or personalized products
  • Clearance or sale items
  • Products damaged due to customer misuse

Refund Process

Once we receive and inspect the returned item:

  • Approved refunds will be processed within 7–14 business days.
  • Refunds will be issued through the original payment method whenever possible.
  • Shipping charges are generally non-refundable unless the return is due to our error.

Exchange Policy

We may offer replacements or exchanges for:

  • Defective products
  • Damaged items
  • Incorrect products delivered

Return Shipping

  • Customers may be responsible for return shipping costs unless the return is due to an error by JobaCraft.
  • We recommend using a trackable shipping service.

Contact for Returns

To initiate a return or refund request, contact:

Email: info@jobacraft.com

Please include:

  • Order Number
  • Product Name
  • Reason for Return
  • Photos (if applicable)